We offer free shipping on all orders. Most orders are processed and dispatched within 1–2 business days, with delivery typically taking 3–5 business days after processing. For full details, please refer to our Shipping Policy.

Check our Shipping Policy here

Orders may be returned within 30 days of receipt. For complete information, please review our Return Policy.

Click here for our Return Policy

Once your order is processed, you'll receive a confirmation email with a tracking link, making it easy to follow your shipment every step of the way. You can also track your order directly here

You can pay using any of the following methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, or Shop Pay.

At Velour Boutique, our clients are at the heart of everything we do.
From your first visit to your final purchase, we’re here to ensure every interaction feels effortless, personal, and discreetly attentive. Our customer care team is available six days a week to assist with anything you need — from styling questions to order support and returns.

Consider us your direct point of contact for anything requiring care, clarity, or refinement.

Click here for the contact page.